Background: Employee satisfaction is an important issue that can have a powerful effect on motivation levels. This study aimed at determining the level of satisfaction in family physicians and health care team members and factors influencing it in Shahroud University of Medical Sciences.
Methods: This applied study was conducted in a cross sectional frame in 2011. Sample size included all physicians (25) and all health care providers (224) who were working in health centers involved in family medicine projects. Separate self-questionnaire was filled by physician, assistances and other health care providers. Data was analyzed with SPSS software using Independent-samples t test, Chi square, One-way ANOVA and Pearson correlation coefficient. Post hoc multiple comparisons test was Tukey.
Results: Family physicians covered about 96464 people. Mean of general satisfaction score in physicians was 97.2±15.5 that indicated medium satisfaction. There was no significant relation between physicians’ general satisfaction and age, gender, marriage, acquaintance in family medicine and number of people that they covered. However, there was significant relation between family physicians satisfaction and the number of rotation during the project period, satisfaction of knowledge and skill, and cooperation of health care provider. In addition, there was significant difference among different professions and distance of health center from center of town.
Conclusion: As family physicians are leaders of health care provider teams and considering their medium level of satisfaction, it is essential to give this group full attention in order to promote their motivation. In addition, it is crucial to consider coordination and staff problems and their instruction.
